Chapter One
What is a Letter?
Chapter Two
The Purpose of the Letter
Chapter Three
The Parts of the Letter
Chapter Four
Being Appropriate – What to Avoid
Chapter Five
Personal Letters – Social and Friendly
Chapter Six
Personal Business Letters
Chapter Seven
The Business Letter
Chapter Eight
The Use of Form Paragraphs
Chapter Nine
Children's Letters
Chapter Ten
Telegrams
Chapter Eleven
The Law of Letters
Chapter Twelve
The Cost of a Letter
Chapter Thirteen
Stationery, Crests and Monograms
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